Collection of examples

The Collection of Examples keeps examples of responses received from providers during the trial phase of EQM. They show how questions can be answered and identify types of evidence which would prove how a provider works. This information should be used as a guide to help providers and assessors discuss and agree what an appropriate answer or type of evidence could be.

In the list below you will find links to real examples of supporting documents.

0.1.1.	Describe your core business and areas of learning
1.1.1.	How do you know which learners are learning what? Where is that information?
1.1.2.	How do you record learner attendance? Where is that information?
1.1.3.	How can you show what learners are achieving? Where is that information?
1.1.4.	How do you keep learner information confidential? Do you have a statement to safeguard confidentiality in your organization?
1.1.5.	What are the administration processes to finalize each course (when do you know that the administrative work with the course has ended)?
1.2.1.	How do you make sure that the learning environment is appropriate?
1.2.2.	What resources materials and activities do you provide to support the learners and their learning?
2.1.1.	How do you identify and agree on what the learner wants/needs to learn, and where is that agreement?
2.2.1.	Attach an example of the learning goals for one of your courses, stating "As a result of this learning, the learner will be able to..."
2.2.2.	Once you have discussed and agreed on the learning goals with the group of learners, how do you make sure that the end goals for the course fit the learners' needs?
2.2.3.	Attach a sample document of learning agreement between provider and the learner/ economic stakeholder (in the case of an external party financing the course)
2.2.4.	How do you make sure that teachers meet learning goals agreed with learners/economic stakeholder. What support can you offer to teachers if needed?
2.3.1.	Provide examples of how course content is based on identified needs.
2.3.2.	How do you ensure that teachers use different teaching styles in order to meet learner needs?
2.4.1.	How do you make sure that teachers are qualified and competent in the subject matter and skilled in appropriate teaching methods?
2.4.2.	How do you make sure that teachers are up to date about learning and the learning area they are working within?
3.1.1.	How do you know that the learners have met their learning goals? Provide an example.
3.1.2.	How and when do you inform learners that their progress will be monitored and checked throughout the course?
3.1.3.	How do you give feedback to learners in order to help them meet learning goals?
3.1.4.	How do you give feedback to learners in order to help them meet learning goals?
4.1.1.	How can learners provide constructive feedback to teachers/ provider about the course?
4.1.2.	How are staff involved in regular improvement of courses, delivery methods, resources and materials, learner achievement, feedback and learner support?
4.2.1.	State the name(s) of person/ team responsible for the quality review process and add contact information.
4.2.2.	How do you ensure the quality of your learning provision over time? Explain.
4.2.3.	What do you use to quality assure your provision/ all provider activity - for example EQM, ISO 9E37, internally agreed questions/ guidelines/ criteria/ quality check list?
4.2.4.	How do you record the quality review and how do you make sure you follow up any actions? E.g. an action plan with completion dates.
4.2.5.	How are the staff trained in and involved in the quality review process?

Product of a Leonardo project

The EQM is a product of a project that was funded with support from the European Commission.

The views expressed on this website are those of the authors and do not necessarily reflect those of the European Commission. Neither the European Commission nor any person acting on behalf of the Commission is responsible for the information provided in this document.